Under his influence those same companies began to manage their employees in more productive ways. Not long before Drucker arrived on the scene companies such as General Electric and Ford Motors had embraced the business model of efficiency experts. Such ideas were revolutionary in their time. With his unique combination of analytical observation and empathetic insight, he might be said to have been a pragmatic liberal, or a capitalistic humanist. He came to believe that organizations had the potential to bring out the best in people, and that employers would benefit from the win-win situation of fostering a workplace that brought dignity and a sense of community to the human spirit. How did he reconcile such two apparently contradictory approaches to the art of management? Keep in mind that Drucker was also the author of that famous dictum “what gets measured, gets improved”. The difference that Drucker brought to management can be summed up in a single phrase – he focused on human relationships, not on numbers alone. Drucker (1909-2005) invented modern management because of his work we have accepted the idea that being a manager is a viable career choice, worthy of the same consideration given to law, medicine, engineering or architecture. More than a dozen years after his passing, the legacy of famed business writer Peter Drucker looms large in strategic thinking.
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